Privacy

Introduction

Welcome to Sylvie's Creation. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and make purchases.

1. Information We Collect

We may collect personal information that you provide to us directly, such as:

Contact Information: Name, email address, phone number, and mailing address.
Payment Information: Credit card details and billing information.
Order Information: Purchase history, product preferences, and any other information related to your orders.
Account Information: Username, password, and other information you provide when creating an account.
We also collect certain information automatically when you visit our website, including:

Usage Data: Pages visited, time spent on the site, and other usage statistics.
Device Information: IP address, browser type, operating system, and device type.
Cookies: Information collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders.
Communicate with you about your orders, inquiries, and other requests.
Provide customer support and respond to your questions.
Improve our website, products, and services.
Send you promotional offers, newsletters, and other marketing communications (you can opt-out at any time).
Analyze usage patterns and preferences to enhance your shopping experience.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party vendors who help us with payment processing, order fulfillment, shipping, and website maintenance.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Legal Requirements: If required by law or in response to a legal process, we may disclose your information to law enforcement or other government authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, and misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

You have the right to:

Access and review your personal information.
Correct any inaccuracies in your information.
Request the deletion of your personal information.
Opt-out of marketing communications.
To exercise these rights, please contact us at [Your Contact Information].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the site after any changes indicates your acceptance of the new Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Sylvie's Creation
[Your Contact Information]
[Email Address]
[Phone Number]

Thank you for trusting Sylvie's Creation with your personal information. We appreciate your business and are committed to protecting your privacy.